Contract desk: +1 312 555 0197 · [email protected] Supply Program · Find a Reseller

Workspace Services

A single contract desk for seating, desks, and the people who fit them.

Herman Miller bundles planning, delivery, installation, and warranty service under one purchase order so procurement teams can rebook the same program every refresh cycle without renegotiating each line.

Talk to a Workspace Specialist See How It Works
Illustration of an ergonomic specialist measuring a Herman Miller task chair seat depth in a sunny office

Four services, one account team

Pick the help your project needs and we connect the rest.

Each service runs on the same documentation pipeline. You can take just one of the four below, or string them into a single rollout with one project lead.

Workspace Planning

Ergonomic specialists translate your floor plan into a seat-count plan, mapping task chairs, executive seating, and sit-stand desks against headcount and program goals.

  • Seat depth and fit study (BIFMA G1 references)
  • Floor plate visualisation in 2D & 3D
  • Bulk SKU bundling for tender filing

Delivery & Installation

Crews schedule into your facilities calendar, install chairs and desks per BIFMA setup procedures, and remove all packaging for recycling on the same day.

  • White-glove installation crews in 28 metros
  • Out-of-hours and weekend installs available
  • Anti-tip storage interlock verified on hand-off

Supply & Auto-Replenish

Multi-year contract programs keep your task chair, sit-stand desk, and storage SKUs on a fixed-price reorder list with proactive parts replenishment.

  • Fixed-price contract horizons of 24-60 months
  • Punchout integration with Coupa, Ariba, Workday
  • Replacement parts shipped within 5 business days

Warranty Service

Field technicians repair Aeron, Embody, Sayl, and Motia products under warranty without removing them from your premises whenever possible.

  • 2-hour response on warranty tickets
  • On-site repair preferred; in-warranty parts free
  • 12 to 15-year coverage documented per SKU

Procurement FAQ

Answers most often asked before the first PO.

If a question is not here, the contract desk replies within one business day with a sourced answer instead of marketing copy.

Each ergonomic task chair (Aeron, Embody, Sayl) ships with the BIFMA X5.1 test summary on file, a parts schedule showing which components carry the 12-year warranty, and a fit guide your facilities lead can hand to the receiving desk.

For an order of 500 to 3,000 chairs across multiple sites, the typical window is twelve to eighteen weeks from PO acceptance to last installed seat. Larger or fast-track projects are negotiated with the supply-chain lead during the planning stage.

Yes. The supply program supports punchout catalogs through Coupa, Ariba, and Workday, with fixed-price contract SKUs displayed at the line-item level. The procurement integration is handled by our supplier-enablement team during onboarding.

The Aeron Renew take-back program rebuilds returned chairs to factory specification with the same 12-year limited warranty. Refurbished units carry a separate SKU and price line so finance teams can track circular procurement against their sustainability targets.

Yes. Herman Miller is listed on multiple GSA and US state purchasing schedules for office seating. The contract desk routes public-sector inquiries through a dedicated lead who tracks vehicle terms and compliance documentation.

Before / After

What a Herman Miller workspace handover looks like in practice.

A common rollout pattern observed across mid-market clients refreshing 800 to 2,500 seats.

Before engagement

Mixed legacy seating, ad-hoc replacements.

  • 11 chair models in service, parts inventory uncertain
  • ~14% of chairs reported uncomfortable in HR pulse
  • Warranty tracking spread across 4 suppliers
  • Sit-stand desk usage informal, no posture training
  • End-of-life chairs landfilled by janitorial vendor
Cluttered office with mismatched chairs and worn-out cushions

After Herman Miller program

Three-line standard, documented and serviced.

  • Three chair lines: Aeron / Embody / Sayl by role
  • Discomfort pulse drops to about 4% within nine months
  • Single warranty portal and parts SLA visible to FM
  • Motia sit-stand standards documented in onboarding
  • Aeron Renew take-back captures 92% of retired chairs
Modern open office with consistent Herman Miller ergonomic task chairs and sit-stand desks

Start a workspace conversation

Tell us about the program. We reply within one business day.

The contract desk responds with a workspace specialist matched to your industry and program size, plus the BIFMA documentation pack your facilities lead will want on file.

  • One project owner from quote to warranty
  • BIFMA X5.1 / X5.9 / X5.11 evidence on first contact
  • Punchout setup or PO workflow ready to confirm

Workspace Quote

Tell us your seat count and timeline.